Customer Service
Address: 504 Broadway Gary, IN 46402
Phone: (219) 883-1027
Fax: (219) 883-1029
Window Hours: 9:00am to 3:00pm (Mon-Fri)
Office Hours: 8:00am – 4:30pm (Mon-Fri)
Sewer Related Problems: (219) 944-1211, (24/7)
Paying your bill by mail will keep the District’s operating costs to a minimum. To remit the payment by mail, detach the bottom portion of the bill and send the payment in the pre-addressed envelope provided. Please allow seven days for mailing. You may also pay in person at the Customer Service Center or place your payment and the bottom portion of your bill in the night drop-box. Payments put in the night drop-box will be applied to your account after 12:00 noon the next business day. All payments are due upon receipt. A ten percent penalty is added to the current charges on the thirty-first day from the billing date. Failure to receive your bill does not excuse the penalty charge.